To enhance the quality of life for tenants and the community)
To provide a quality service via best practices and prudent governance
1. To improve the physical environment and the standard of housing
in the area via the provision of good quality, affordable and
sustainable homes
We will endeavour to achieve this by:
• Providing good quality
accommodation
• Ensuring that affordability
is a key aspect of the rental policy
• Acquiring and developing land and buildings within LALS
area of
operation
• Continuing to be innovative in housing solutions
• Introducing more adaptable and energy efficient housing
• delivering a strategy for the improvement of the physical
environment
• developing a sustainability strategy 2.
To demonstrate commitment to equal opportunities in all areas of the LALS activities
We will endeavour to achieve this by:
• Being inclusive
• Promoting the company within the community
• Providing a range of opportunities for tenants and
the community to contribute to our activities
3. To adopt best practice in all activities and provide a quality service
We will endeavour to achieve this by:
• Adopting appropriate rules and structures
• Encouraging comments, suggestions, ideas and promoting
an
accessible complaints service
• Continually seeking to improve our service
• Encouraging evaluation and analysis of our work
• Setting high performance standards
• Achieving standards set by both external and internal
influences
4. seek out opportunities to work in partnership for the benefit of the community
We will endeavour to achieve this by:
• Forging innovative partnerships in order to expand the range of
resources available and achieve economies of scale (Always ensuring that the company is not exposed to unnecessary risk and that any growth is in the best interest of current and future tenants)..
• Working in partnership with the community, private, voluntary and statutory sectors
• Passing on our experience and valuing the experience of others
Identifying funding opportunities and developing funding bids for regeneration initiatives
5. To aim for best value and ensure the efficient and effective use of the company's resources
We will endeavour to achieve this
by:
• Using our resources effectively and efficiently
• Providing services that are best value
•Effective monitoring of the ratio of overheads to income
•Ensuring that, before any financial decisions are made, an
assessment of the impact on overheads is made
• Maximising income
• Scrutinising budgets and performance
• Regular short and long term financial planning
• Responding to restructuring opportunities
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